Prime Construction

Multiple customers highlight Prime Construction's clear and professional communication, with frequent follow-ups and prompt responses to questions. The office staff, especially Deanna, are noted for being helpful and available even on weekends. However, one reviewer complained about poor communication and unprofessional behavior from a contract manager named Rob.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Yes, several reviews mention that Prime Construction paid insurance claims directly, eliminating the need for the customer to manage the process. This streamlined approach was appreciated by customers dealing with water damage and other repairs.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Customers report that Prime Construction efficiently manages complex repairs, cutting out only necessary areas and carefully handling delicate items like toilets and vanities. The team is praised for minimizing damage and restoring the work to a high standard, often completing projects in under two weeks.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

While most reviews are positive, one customer criticized the painting quality, noting that the painters required multiple retouches and left the customer dissatisfied. Other reviews, however, praise the perfect wall texture and paint color matching.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

Prime Construction is noted for stepping in to resolve issues with separate contractors. For example, Deanna assisted in recommending a plumber for a Sunday emergency and ensured the plumber's quote was competitive and no extra charges would apply.

Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)

Several reviews indicate that Prime Construction completes projects in less than two weeks, even for extensive repairs like gutting portions of a kitchen or renovating an entire house after a flood.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)