Prime Storage

Multiple customers highlight the outstanding customer service, particularly noting the kindness, professionalism, and helpfulness of employees Ari and Delia. They describe these staff members as welcoming, going above and beyond, and making the storage process easy and stress-free.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe the facility as clean, secure, and well-maintained, emphasizing spotless units and convenient access.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

One review reports significant problems: a broken gate for months, unresponsive staff despite multiple calls, malicious damage to personal property, and a hostile work environment. The reviewer also mentions seeing tenants violating rules and experiencing harassment.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

Ari was praised for quickly correcting and printing documents on DocuSign, facilitating a smooth unit signing process, and providing courteous, professional assistance.

Source: 2 of 8 reviews • Confidence: medium (specific examples)