primecare corona

Multiple customers report that calls are frequently unanswered or redirected to an unhelpful call center, leading to frustration and the need to visit the office in person. One reviewer described a rude front desk staff member who dismissed urgent medical needs and only assisted after persistent begging.

Source: 4 of 4 reviews • Confidence: high (explicit mention)

Several reviewers criticize the lack of continuity, noting that the practice often refers patients to unfamiliar doctors or facilities with low ratings, even when patients have longstanding relationships with specific physicians.

Source: 3 of 4 reviews • Confidence: medium-high (recurring theme)

The overwhelming sentiment is negative, with reviewers describing the experience as “terrible,” “horrible,” and expressing intent to switch providers immediately due to dissatisfaction with staff attitude and administrative delays.

Source: 4 of 4 reviews • Confidence: high (explicit mention)

One review explicitly states that the provider has not paid the reviewer’s medical provider, adding to the list of grievances.

Source: 1 of 4 reviews • Confidence: medium (limited evidence)