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Priority One Air Conditioning Plumbing & Heating Inc.

Air conditioning contractor● Unknown Hours
4.6(164)
Priority One Air Conditioning Plumbing & Heating Inc.

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What reviewers say

Priority One Air Conditioning Plumbing & Heating Inc. receives high praise for professional, timely HVAC services and friendly staff, though one customer disputes an invoice.

Themes summarized from customer reviews (sample of 8)

How quickly does Priority One respond to HVAC service calls?

Multiple customers report that Priority One sends technicians promptly, often arriving the same day as the call. For example, one review mentions a technician was dispatched immediately after the call, while another notes a quick response compared to other companies.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

What is the quality of the HVAC installations performed by Priority One?

Several reviewers highlight flawless installations, describing the work as meticulous, thorough, and completed without issues. One review specifically praises a heat pump installation as perfect, and another notes an upgraded split system performed exceptionally well.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

How does Priority One handle pricing and financing for HVAC projects?

One review indicates that Priority One's pricing was affordable and they offered financing options that fit the customer's budget, making the process less stressful compared to other quotes.

Source: 1 of 8 reviews • Confidence: medium (single mention)

How would you describe the professionalism and friendliness of Priority One's staff?

Guests often mention that both office staff and technicians are friendly, accommodating, and easy to work with. Reviews repeatedly note courteous behavior, clear communication, and a pleasant demeanor throughout the service experience.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

Are there any complaints about Priority One's billing practices?

One review expresses dissatisfaction with the lack of an itemized invoice and perceived hidden costs, leading to a dispute over the invoice for parts and work performed. The customer requested a fairer invoice and threatened to cancel the maintenance package.

Source: 1 of 8 reviews • Confidence: low (single conflicting account)

Ratings

4.6

4.6

164 reviews

5
144
4
3
3
3
2
3
1
11

Location

41995 Boardwalk # D, Palm Desert, CA 92211

Palm DesertCA92211

Hours

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Service options

Home energy auditing recognized by the US Dept. of Energy

Offerings

Repair services

Details

Plus Code
PJVV+GM Palm Desert, California
Timezone
America/Los_Angeles
Google Place ID
ChIJIQJQliT82oARX9dzgMyN6m8

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