Pro Happy Nail & Spa Inc

Several reviewers report dissatisfaction with the quality of nail services, noting uneven or crooked nail shapes, acrylic application issues, and incorrect pricing. Multiple customers experienced extra charges for services not initially quoted, such as additional fees for chrome nails. Some guests also mentioned that the final nail appearance did not match their requests.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Common complaints: uneven shapes, extra fees, misapplied chrome
• Price discrepancies noted in 3 reviews

Customer service is mixed: while a few patrons praise the friendly atmosphere and specific stylists like Pam for attentive care, others describe rude behavior from the owner, including grabbing and yelling at customers. Some guests felt pressured to accept subpar work or were treated dismissively when requesting corrections.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

• Friendly staff mentioned in 2 reviews
• Owner's rude behavior reported in 2 reviews

Pricing is a frequent point of contention. Some customers feel the services are overpriced, especially when extra charges for specialized finishes like chrome are applied without clear prior communication. Others find the cost reasonable for the basic services but note that higher-priced options (e.g., gel) did not meet expectations due to poor curing.

Source: 4 of 8 reviews • Confidence: medium (limited evidence)

• Extra charges for chrome noted in 2 reviews
• Basic services perceived as fair by some

Yes, a subset of reviewers highlight positive experiences, particularly praising individual stylists such as Pam for excellent care of ingrown toenails and overall friendly service. Some guests, especially those who visited multiple times, describe the salon as their new favorite despite other reported issues.

Source: 2 of 8 reviews • Confidence: medium (specific praise)

• Pam receives consistent positive feedback
• Multiple guests cite overall satisfaction with specific stylists