ProColor Collision Yucca Valley
Location
54463 29 Palms Hwy, Yucca Valley, CA 92284
Photos
What reviewers say
ProColor Collision Yucca Valley receives mixed reviews, with praise for quality work and customer service, but some reports of paint mismatches and poor follow-up on defects.
Themes summarized from customer reviews (sample of 8)
How is the quality of paint matching for custom paint jobs at ProColor Collision Yucca Valley?
Several reviewers complimented the excellent paint matching for custom jobs, describing the work as looking brand new. However, one reviewer reported a paint color mismatch on a replaced fender and bumper, indicating a quality control issue in that instance.
Source: 2 of 8 reviews • Confidence: medium (conflicting accounts)
What is the typical customer service experience at ProColor Collision Yucca Valley?
Multiple customers highlighted outstanding customer service, describing staff as friendly, professional, and attentive. They appreciated clear communication, comfort amenities, and proactive updates throughout the repair process.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
- Communication via text, auto alerts, and calls throughout the process.
- Comfort items like drinks and snacks provided.
- Genuine empathy and willingness to answer questions.
How reliable is the turnaround time for repairs at ProColor Collision Yucca Valley?
Several reviews mentioned that repairs were completed efficiently, with some vehicles finished early. One customer specifically noted that the team accommodated a tight schedule without compromising quality.
Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)
- Accommodated business owner's schedule without delay.
- Finished early despite busy periods.
Are there any concerns about defects or follow-up after repairs?
One reviewer expressed disappointment with defects such as a missing bolt, misaligned bumper, and a non-functioning air louver, stating the staff made excuses instead of correcting the issues. This contrasts with other reviews that did not mention such problems.
Source: 1 of 8 reviews • Confidence: low (single negative case)
- Defects included mismatched paint, missing hardware, and improper fitment.
- Customer felt the shop did not address concerns adequately.
Does ProColor Collision Yucca Valley offer competitive pricing?
Multiple customers noted that the pricing was reasonable or even discounted beyond expectations, especially when paying out-of-pocket without insurance involvement.
Source: 3 of 8 reviews • Confidence: medium (multiple mentions)
- Discounts applied to cash payments.
- Affordable rates highlighted for custom paint jobs.
Ratings
4.5
★★★★★4.582 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Payments
Details
- Plus Code
- 4G5C+HM Yucca Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7Yq3WUon24AR7Am1UgFX0i0
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