Professional Business Service

Multiple reviewers praise the customer service, noting a friendly and helpful owner named Vaniah who resolved their problems effectively. Several customers describe the service as great and the staff as honest and friendly.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviews report communication problems, including difficulty reaching the owner or staff after the job was completed, missed calls, and a lack of follow-up. One reviewer was hung up on and another could not get past the receptionist despite leaving messages.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One reviewer explicitly states that the business is family-owned, mentioning that their mother owns it.

Source: 1 of 8 reviews • Confidence: medium (direct statement)

Negative sentiment is expressed about the front office staff, with complaints of rudeness, poor business etiquette, and an inability to get through to the owner.

Source: 2 of 8 reviews • Confidence: low (limited evidence)