Name: PromiseCare Medical Group
Address: 1565 W Florida Ave, Hemet, CA, 92543, US
Telephone: (951) 390-2840
Rating: 1.8

Question 1

Are appointments at PromiseCare Medical Group often canceled without notice?

Accepted Answer

Multiple reviewers report that appointments are canceled without notice, causing inconvenience and frustration.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Question 2

How responsive is the office staff to phone calls and messages?

Accepted Answer

Several customers note that phone calls and messages are frequently not returned, leading to delays in care.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Question 3

Are prescriptions delivered in a timely manner?

Accepted Answer

One review indicates it can take months to receive prescribed medications, or they may not be sent at all.

Source: 1 of 8 reviews • Confidence: medium (single report)

Question 4

Is the medical equipment at PromiseCare up-to-date?

Accepted Answer

One reviewer mentions the use of outdated and often broken equipment during appointments.

Source: 1 of 8 reviews • Confidence: low (single report)

Question 5

Are there any staff members who receive praise for their service?

Accepted Answer

Several reviewers specifically commend Kathy and Antonia for being helpful and providing good advice.

Source: 2 of 8 reviews • Confidence: medium-high (recurring positive mentions)

Question 6

Is PromiseCare Medical Group able to handle urgent health situations effectively?

Accepted Answer

One reviewer experienced severe issues with cancer treatment, stating they had to seek care outside the plan to save their life.

Source: 1 of 8 reviews • Confidence: low (single critical report)

PromiseCare Medical Group

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