Proshop Automotive Inc

Multiple customers report that Proshop Automotive Inc provides thorough diagnostics and transparent communication, often identifying issues that other shops missed. However, one review noted a misdiagnosis where a timing chain kit was installed unnecessarily, and the underlying issue (a clogged catalytic converter) was later resolved. Overall, the majority of reviews highlight reliable diagnostic work.

Source: 8 of 8 reviews • Confidence: medium-high (recurring theme with one conflicting account)

• Transparent communication via pictures and recommendations
• Reasonable pricing and up-front cost disclosure

Several reviewers mention that Proshop Automotive Inc completes work in a timely manner, often getting vehicles back to customers quickly after service. One review specifically notes a fast turnaround of a couple of days for a fuel supply issue, saving the customer money.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Fast turnaround for brake and fuel supply issues

Multiple customers state that Proshop Automotive Inc is up-front with costs and offers reasonable pricing. They communicate clearly about the services provided and often send pictures and explanations of findings to customers.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Clear cost disclosure and detailed service explanations

Guests often mention that the staff, including office personnel and mechanics like Uriel, are friendly, knowledgeable, and professional. They are praised for making customers feel at ease and for providing excellent customer service.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Friendly and knowledgeable staff, including Uriel

One review highlights that Proshop Automotive Inc provided a double warranty on a 100,000-mile service for an Acura RDX compared to a competitor, indicating a strong warranty policy.

Source: 1 of 8 reviews • Confidence: medium (specific example)

• Double warranty offered on high-mileage service