Provident Bank

Multiple customers highlight exceptional service, noting friendly, helpful, and professional staff, especially mentioning tellers Jessica and Noah. However, one review criticizes poor service and attitude, stating the bank would get 0 stars if possible.

Source: 7 of 8 reviews • Confidence: medium-high (recurring theme)

One review specifically praises the bank for strong security and fraud protection, stating they feel completely safe banking there.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

One review details a 45-minute wait despite being the only customer, and another mentions being asked to print a document themselves with an attitude, indicating dissatisfaction with efficiency and helpfulness.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

One review reports a negative experience where the bank refused to accept a durable power of attorney without explanation, causing significant stress for the customer.

Source: 1 of 8 reviews • Confidence: low (explicit mention)