Provident Bank
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What reviewers say
Provident Bank receives mixed reviews, with many praising customer service and staff while a few criticize limited online access and low debit card limits.
Themes summarized from customer reviews (sample of 8)
What do customers say about the customer service and staff at Provident Bank?
Multiple customers highlight excellent customer service and friendly, knowledgeable staff. Specific mentions include Geronimo, Dominique, Katelyn, and Ms. Katie Leal, who are described as helpful, professional, patient, and going out of their way to ensure customer satisfaction.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
How is the bank's online banking functionality and accessibility?
One reviewer criticizes Provident Bank for lacking modern online banking features, such as no access for Quicken and limited online access, which is considered outdated compared to other banks.
Source: 1 of 8 reviews • Confidence: low (single negative review)
What are the experiences with debit card limits at Provident Bank?
A dissatisfied customer reports that the debit card is frequently denied for larger purchases due to low purchase limits, and there is no live customer service after normal business hours to assist with such issues.
Source: 1 of 8 reviews • Confidence: low (single negative review)
Do customers find Provident Bank convenient for completing banking tasks quickly?
Several reviewers mention that Provident Bank is small and allows customers to complete banking duties quickly, with friendly and courteous staff.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Ratings
3.8
★★★★★3.818 reviews
Location
12460 Heacock St, Moreno Valley, CA 92553
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- WQQ4+XH Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ0WIHJSCm3IARkEQZ00NDv14
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