Public Storage

Multiple customers praise the staff for being helpful, accommodating, and patient, with specific mentions of Rosie, Jan, Lori, Philippa, Carlos, Daisy, and Felipa providing excellent assistance during reservations, concerns, and move-in/move-out processes.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

One reviewer reported being billed for a service not used and a unit not secured, receiving a past-due notice despite never locking the unit. The reviewer contacted customer service via an 800 number expecting a resolution email.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

One reviewer criticized the facility for not accepting cash payments, stating that only credit cards are accepted, which caused difficulties for a customer trying to pay with cash and risked losing belongings due to inability to meet payment terms.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

Several reviewers highlight that Public Storage offers the best prices in town and is well-maintained, with one customer giving a 10/10 rating for the overall experience and describing it as the best storage property they have rented from.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Pricing keywords: "best prices", "well-maintained"
• Reported satisfaction: 10/10 rating