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Public Storage

Self-storage facility● Unknown Hours
4.7(512)
Public Storage

Photos

All
Exterior
Inside
Room
By owner
Street View & 360°

What reviewers say

Public Storage receives praise for helpful staff and convenient locations, but some customers report unexpected rent increases and pest issues.

Themes summarized from customer reviews (sample of 8)

Is the customer service at Public Storage generally helpful and informative?

Multiple customers highlight excellent service, mentioning specific staff members like Desiree and David who were described as super helpful, very informative, and willing to assist beyond their duties. These positive interactions were noted in several reviews.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

How accessible is the Public Storage facility?

Guests often mention that the location is very easily accessible, contributing to a positive overall experience.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Are there concerns about pest issues or maintenance at Public Storage units?

One review specifically reported finding roaches on items and noted that units do not appear to be regularly sprayed or maintained for pests, indicating a potential issue with pest control.

Source: 1 of 8 reviews • Confidence: low (single mention)

Have any customers experienced unexpected rent increases at Public Storage?

One review expressed frustration over a significant rent increase from $120 to $160, citing a pattern of price hikes that began shortly after the customer moved in. This suggests that unexpected rent increases are a concern for some tenants.

Source: 1 of 8 reviews • Confidence: low (single mention)

What do customers say about the pricing at Public Storage?

Several reviewers comment positively on the pricing, describing it as adorable or reasonable, which adds to their satisfaction with the service.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Ratings

4.7

4.7

512 reviews

5
467
4
8
3
11
2
2
1
24

Location

2249 S Grove Ave, Ontario, CA 91761

OntarioCA91761

Hours

Monday6 AM–9 PM
Tuesday6 AM–9 PM
Wednesday6 AM–9 PM
Thursday6 AM–9 PM
Friday6 AM–9 PM
Saturday6 AM–9 PM
Sunday6 AM–9 PM

Popular Times

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Payments

Credit cardsDebit cards

Details

Plus Code
29JC+XP Ontario, California
Timezone
America/Los_Angeles
Google Place ID
ChIJkdqisL00w4AR_9vGnPQM9J8

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