Public Storage

Multiple customers reported rat infestations, with items covered in droppings and chewed through. Guests often mention the need to secure belongings well to avoid damage.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Several reviewers noted poor response from staff to low-star complaints, while high-star reviews praised specific employees like Stacy and Niecy for being welcoming, professional, and helpful.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

One review indicated a mismatch between reserved and provided unit size, with the offered alternative unit priced significantly higher than expected.

Source: 1 of 8 reviews • Confidence: medium (single report)

A review mentioned frequent break-ins from the river side, lack of cameras on the back side, and dusty conditions, advising customers to use their own insurance.

Source: 1 of 8 reviews • Confidence: medium (single report)

One reviewer experienced difficulty accessing the facility after hours and faced policy restrictions for refunds, highlighting potential issues with after-hours access and refund timelines.

Source: 1 of 8 reviews • Confidence: low (limited evidence)