Pure Gold Professionals in Dentistry
Location
303 Brookside Ave, Redlands, CA 92373
Photos
What reviewers say
Pure Gold Professionals in Dentistry receives mixed reviews, with some praising excellent care and others reporting poor experiences and billing issues.
Themes summarized from customer reviews (sample of 8)
Does Pure Gold Professionals in Dentistry accept my dental insurance?
Multiple customers reported difficulty with insurance verification. Some receptionists advised patients to check their insurance independently rather than assisting with coverage lookup.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
How reliable are the pricing and billing at Pure Gold Professionals in Dentistry?
Several reviewers experienced unexpected upcharges, such as additional costs for X-rays that were not disclosed upfront, leading to bills far exceeding the quoted price.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What do patients say about the quality of dental care and staff at Pure Gold Professionals in Dentistry?
Many reviewers praised the professionalism, kindness, and thoroughness of the staff, particularly mentioning Dr. Brian Kwong, hygienists like JoAnne, Natalie, and Sara, and overall comfortable experiences.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
- Staff often described as welcoming, knowledgeable, and gentle.
- Patients frequently highlight quick appointments and minimal wait times.
Are there any negative experiences reported at Pure Gold Professionals in Dentistry?
A few customers reported feeling misled about necessary procedures, overcharged for services, and experiencing poor communication, including one case of a dental infection linked to the office's work.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.7
★★★★★4.7142 reviews
Hours
Popular Times
Amenities & Details
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Amenities
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Details
- Plus Code
- 3R37+R8 Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_ajzPxKq3IARiLKt47MgiqY
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