Purrfect Auto Service

Several reviewers confirm that Purrfect Auto Service honored coupon offers, including a $49.99 Synthetic Oil Change for a Honda Pilot and a Toyota Prius, with the owner extending the coupon to both vehicles.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One review noted that despite requesting a specific high-mileage oil filter, the mechanics installed a different, unknown brand, raising concerns about trust in part installation.

Source: 1 of 8 reviews • Confidence: medium (single negative experience)

Multiple customers praise the shop for quickly fixing steering and alignment issues on older vehicles at fair prices, with detailed estimates and early completion.

Source: 2 of 8 reviews • Confidence: high (recurring positive theme)

While one customer had an excellent experience with Josh, who was friendly, honest, and fair, other reviews highlight significant issues such as dishonest pricing, poor customer service, and unprofessional behavior.

Source: 3 of 8 reviews • Confidence: medium (conflicting feedback)

Several reviews criticize the shop for dishonest pricing, unprofessional staff, poor customer service, and subpar workmanship, including a case where the shop allegedly caused engine damage and refused to fix it.

Source: 5 of 8 reviews • Confidence: high (multiple negative themes)

One reviewer mentioned that the waiting room was dirty and unorganized, contributing to a negative overall experience.

Source: 1 of 8 reviews • Confidence: medium (single observation)

One customer reported that their rims were scratched during a tire rotation, with the manager refusing responsibility for pre-existing damage and being rude about it.

Source: 1 of 8 reviews • Confidence: medium (specific incident)