Q Cleaners
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What reviewers say
Q Cleaners receives mixed reviews, with praise for speed, fairness, and quality under new ownership, but criticism for poor service and mishandling of garments.
Themes summarized from customer reviews (sample of 8)
Is Q Cleaners fast and fair with pricing?
Several reviewers highlight that Q Cleaners is fast, fair, and provides high-quality service, describing it as the '3 F's'—fast, fair, and fantastic. This perception is especially noted under new ownership.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How does the new ownership affect customer service?
Multiple customers report a positive shift in customer service after new ownership, noting that the new owners contacted them about previously lost items and expressed excellent service. However, one reviewer still experienced poor service from the previous owner.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
Are there concerns about garment handling and customer service?
Several reviews criticize Q Cleaners for damaging garments (e.g., stapling tags through fine cotton shirts) and providing rude, unprofessional service. One reviewer specifically mentioned being told to strip down to have a shirt fixed, and another reported items not ready on time with attitude.
Source: 3 of 8 reviews • Confidence: medium (limited evidence)
Is pricing transparent and consistent?
One reviewer was charged a different price than quoted on their ticket, indicating potential issues with price transparency. This was an isolated incident among the reviews.
Source: 1 of 8 reviews • Confidence: low (single report)
Can Q Cleaners handle walk-in requests for urgent pressing?
A reviewer praised Q Cleaners for accommodating an afternoon walk-in to press formal wear urgently, confirming the business can handle last-minute requests.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Has Q Cleaners lost or mishandled customer items?
Two reviews mention losing items, with one describing the experience as unprofessional and another accusing the staff of rudeness and yelling. These accounts contrast with the positive experiences of other customers.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
Ratings
3.4
★★★★★3.412 reviews
Location
18560 Van Buren Boulevard STE 1E, Riverside, CA 92508
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Payments
Details
- Plus Code
- VMQ6+33 Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJEc84yiKl3IARugk12suxevs
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