Quality Conservation Services - QCS
Location
15352 Dos Palmas Rd, Victorville, CA 92392
Photos
What reviewers say
Quality Conservation Services (QCS) receives mixed reviews, with praise for efficiency and professionalism from some customers, while others report poor service, unprofessional staff, and unresolved i
Themes summarized from customer reviews (sample of 8)
How responsive and professional are QCS technicians during service calls?
Several reviewers praise Antoine and his crew for being on time, polite, efficient, and thorough, noting they even returned to fix additional issues without charge. However, multiple customers report unprofessional behavior, lack of follow-through, and rude interactions, particularly with staff like Juan and supervisor Kevin Reed.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
- Service includes thermostat installation, vent placement, and window repair.
- One review mentions a second visit to replace a damaged back door.
What issues have customers reported with equipment installation by QCS?
Multiple reviews highlight problems with equipment installation, including a faulty exhaust pipe causing a dryer fire and black mold, as well as a heater/air system that stopped working after installation. Some customers also noted missing components like smart plugs.
Source: 4 of 8 reviews • Confidence: medium (explicit mention)
- One case involved a gas leak discovered by QCS.
- Another reported a blown transformer delaying heating/cooling service.
How would you describe the overall customer service experience with QCS?
Customer service is criticized by several reviewers for being poor, with complaints about unhelpful supervisors, lack of communication, and a runaround when issues arise. Conversely, some customers appreciate the flexibility of appointment scheduling.
Source: 4 of 8 reviews • Confidence: medium (conflicting evidence)
- Program involves multiple inspections and contractors, leading to confusion for some customers.
Are there any positive aspects mentioned about the energy-saving program offered by QCS?
Positive feedback highlights the program's potential for energy conservation, with customers appreciating the installation of new thermostats, vents, and the resolution of safety concerns like carbon monoxide buildup. The flexibility of appointment scheduling is also noted favorably.
Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)
Ratings
4.6
★★★★★4.6365 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Crowd
Details
- Plus Code
- GM2C+29 Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJAQDwq9llw4AR0jVemNidqq8
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