Quality Conservation Services - QCS

Several reviewers praise Antoine and his crew for being on time, polite, efficient, and thorough, noting they even returned to fix additional issues without charge. However, multiple customers report unprofessional behavior, lack of follow-through, and rude interactions, particularly with staff like Juan and supervisor Kevin Reed.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

• Service includes thermostat installation, vent placement, and window repair.
• One review mentions a second visit to replace a damaged back door.

Multiple reviews highlight problems with equipment installation, including a faulty exhaust pipe causing a dryer fire and black mold, as well as a heater/air system that stopped working after installation. Some customers also noted missing components like smart plugs.

Source: 4 of 8 reviews • Confidence: medium (explicit mention)

• One case involved a gas leak discovered by QCS.
• Another reported a blown transformer delaying heating/cooling service.

Customer service is criticized by several reviewers for being poor, with complaints about unhelpful supervisors, lack of communication, and a runaround when issues arise. Conversely, some customers appreciate the flexibility of appointment scheduling.

Source: 4 of 8 reviews • Confidence: medium (conflicting evidence)

• Program involves multiple inspections and contractors, leading to confusion for some customers.

Positive feedback highlights the program's potential for energy conservation, with customers appreciating the installation of new thermostats, vents, and the resolution of safety concerns like carbon monoxide buildup. The flexibility of appointment scheduling is also noted favorably.

Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)