Quality Inn Ontario Airport Convention Center

Multiple customers report that rooms are very clean and well kept, with comfortable beds. One review specifically highlighted the cleanliness and comfort of the room.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praise the staff as incredibly nice and welcoming, mentioning kindness from breakfast staff, front desk personnel, and housekeeping. One guest specifically thanked Christy and Olga for extra assistance.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

Yes, a review notes that breakfast is included and offers a variety of options such as waffles, scrambled eggs, yogurt, bread, juice, oats, etc.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

One guest mentioned that the decor is dated and reported two items (tub stopper and iron) not working initially, though they were quickly replaced. The pool and hot tub area were described as immaculate.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

One reviewer experienced frequent disconnections and slow connectivity, noting that other guests reported the same issue, suggesting a broader problem with the Wi-Fi.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

One guest reported that their electric bicycle was stolen and expressed dissatisfaction with the hotel's cooperation during the investigation, alleging misleading behavior by staff.

Source: 1 of 8 reviews • Confidence: low (single incident)

Most reviews highlight courteous and helpful front desk staff. However, one guest criticized Christine for rude behavior and poor customer service.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

One guest mentioned that the desk staff promised to email a receipt after an early checkout due to a storm but did not receive it, leading to confusion over the charge.

Source: 1 of 8 reviews • Confidence: low (single incident)