Quality Inn Riverside Near UCR and Downtown
Budget hotel featuring rooms with minifridges & microwaves, plus free WiFi, parking & hot breakfast.
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What reviewers say
Quality Inn Riverside receives mixed reviews, with praise for cleanliness, service, and breakfast, but frequent complaints about hot water, room conditions, and safety issues.
Themes summarized from customer reviews (sample of 8)
Is the hot water reliably available in rooms?
Multiple reviews report a recurring issue with hot water, with some guests noting it was absent or only available after midnight for an entire stay. This was not communicated prior to arrival.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How clean and well-maintained are the rooms?
Guests often mention that rooms are clean and well-maintained, with complimentary breakfast and friendly staff. However, several reviews describe significant cleanliness and maintenance problems, such as blackened hardwood floors, chipping paint, and poor ventilation.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
What is the quality of customer service at Quality Inn Riverside?
Several reviewers highlight excellent customer service, noting that staff are welcoming, helpful, and treat guests like family. The front desk is described as accommodating and friendly, even when issues arise.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are there safety or environmental concerns at the hotel?
A few reviews mention safety concerns, including homeless individuals loitering near the entrance and inadequate trash management. Additionally, some guests report mold in bathrooms and unpleasant tap water taste.
Source: 3 of 8 reviews • Confidence: medium (limited evidence)
How would you describe the overall value for money?
Opinions vary; some guests feel the price is fair for the quality received, praising cleanliness and service, while others find the issues (e.g., hot water, room conditions) not justified by the cost and recommend alternative accommodations.
Source: 5 of 8 reviews • Confidence: medium (mixed evidence)
Ratings
3.9
★★★★★3.91,020 reviews
Location
1590 University Ave, Riverside, CA 92507
Hours
Popular Times
Amenities & Details
Crowd
Details
- Plus Code
- XMG3+2H Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJT8LgQzyu3IARAqmxH9CqGYw
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