Queen of Heaven Cemetery & Mortuary

Several reviewers noted that the cemetery staff provided clear directions to service locations, though one visitor arrived early and parked at the main office before being directed. The main office is located toward the back of the cemetery.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers described the cemetery as beautiful with well-maintained grass and ample parking for visiting loved ones. However, one reviewer mentioned limited shade, advising visitors to bring umbrellas on sunny days.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

• Parking available on side roads.

One reviewer praised the staff for promptly clearing an overgrown area after a prior call, allowing the visitor to place flowers on their father's plot for a memorial service.

Source: 1 of 8 reviews • Confidence: medium (specific example)

A few reviews mentioned that visitors sometimes steal offerings left at gravesites, and another noted that holiday decorations were removed without warning, causing distress.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One reviewer reported that refrigeration units in the banquet room were non-functional, advising guests to bring their own ice chests for food and drinks.

Source: 1 of 8 reviews • Confidence: low (single instance)

A follow-up review highlighted a positive resolution: the General Manager, Ruth, personally apologized for a lost signature book and ensured the follow-up appointment was handled with care and attention, significantly improving the visitor's experience.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

• Managerial follow-up noted.

One visitor expressed strong offense at upside-down United States flags posted by the exit, especially around Veterans Day, citing disrespect to veterans buried there.

Source: 1 of 8 reviews • Confidence: low (single instance)

One reviewer reported a negative initial experience where an appointment was not honored, leading to laughter from staff and a lack of helpful information, resulting in a decision to hold services elsewhere.

Source: 1 of 8 reviews • Confidence: low (single instance)