QXO

Multiple customers report quick and helpful phone order service, with one reviewer noting a 30‑minute wait time for a ready order. However, another reviewer experienced delays despite calling ahead twice.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

Several reviewers praise QXO for carrying hard‑to‑find roofing materials, such as specific shingles, and for having knowledgeable staff who assist patiently.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Customers often comment that QXO offers fair prices and good value, with one reviewer specifically noting a pleasant experience with pricing.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer discovered an undisclosed 20% restocking fee, noting that it was not posted or mentioned on receipts, which they found disrespectful.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

Reviewers frequently mention Kim and Arlene as exemplary staff, describing them as the best to work with and very helpful.

Source: 2 of 8 reviews • Confidence: high (explicit mention)