Raceway Express Car Wash

Several reviewers reported discrepancies between posted online hours and actual closing times, causing inconvenience. One review noted that the business closed at 6pm instead of the advertised 7pm without prior notice, leading to wasted trips and membership cancellations.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers complained that the car wash equipment damaged their vehicles, particularly leaving black residue from tire cleaners. One reviewer provided photos showing affected tires and rims, and the on-duty manager was unable to address the issue.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Five reviews highlighted positive experiences with friendly, helpful staff who go above and beyond to resolve issues. Members appreciate the compressed air hoses and quick service, describing the staff as always on it and attentive to member needs.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

Two reviews mentioned significant service delays, such as a front desk employee blocking the membership lane and a power outage mid-wash that left cars soapy and unattended. These incidents led to frustration and membership reconsideration.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Two reviews discussed pricing, with one noting that while costs have increased over the years, the price remains reasonable for the service provided. Another mentioned that the lack of a pre-spray feature and the removal of a microfiber towel from the car wash kit affected perceived value despite price hikes.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)