Rancho Cucamonga DMV

Wait times vary widely. Several reviewers reported long waits, with one noting a two-hour wait for a single task, while another mentioned no wait time on a recent Thursday morning. The inconsistency suggests wait times depend on staffing and day of the week.

Source: 4 of 8 reviews • Confidence: medium (mixed evidence)

Opinions are divided. Multiple customers described staff as rude, unprofessional, and indifferent, with instances of thrown documents and yelling. However, a few reviewers praised specific employees—Tia, Dana, Lina, and Liz—as exceptionally helpful and courteous, transforming their experiences.

Source: 5 of 8 reviews • Confidence: medium (conflicting themes)

Several reviews mentioned broken or non-functional self-service machines, leading to frustration and additional wait times. One customer reported being directed to a broken machine and then made to wait again after it failed.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

No, the DMV is not open on weekends. Multiple reviewers noted they had to take time off work during the week to address urgent matters, such as a driver's license renewal letter requiring action within two weeks.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Yes, several reviewers specifically praised employees named Tia, Dana, Lina, and Liz for their exceptional service, professionalism, and ability to resolve complex issues efficiently.

Source: 3 of 8 reviews • Confidence: high (explicit mention)