Rancho Wellness

Several reviewers reported prescription errors, noting that the office twice in a month failed to send a patient's medication to the pharmacy, requiring the patient to contact the clinic via portal. This suggests a recurring issue with prescription processing.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers highly praise Dr. Singh, describing him as kind, knowledgeable, thorough, and helpful. He is noted for running necessary tests and providing personalized care, with patients appreciating his expertise and the efficient follow-up from nurse Heidi.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

• Dr. Singh's office locations offer 1-2 day appointment availability.

Five reviewers specifically commend Dr. Hilda (Mancilla) for her caring nature, attentive listening, and comprehensive follow-up on medical concerns. Patients feel heard and appreciated, making her a trusted primary care provider.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

Many reviews highlight the friendly, efficient, and helpful nature of the office staff, noting prompt scheduling, polite interactions, and responsive follow-through on appointments.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

One reviewer strongly criticizes the phone service, reporting long hold times and difficulty reaching a live person, often being transferred to voicemail. This suggests a significant issue with accessibility for scheduling or inquiries.

Source: 1 of 8 reviews • Confidence: low (single negative report)

One patient expressed disappointment with Heidi, a primary care provider, for refusing to prescribe anything beyond Tylenol or ibuprofen despite severe abdominal pain and a known ovarian cyst, leading the patient to seek emergency care. This reflects a perceived lack of compassion and responsiveness from that provider.

Source: 1 of 8 reviews • Confidence: low (single negative report)