RE/MAX Big Bear - Village

Several reviewers highlight the exceptional service provided by the agents. One review specifically mentions Rachael Smith, describing her as a local expert and well-regarded figure in the Big Bear community. However, one review expressed a negative experience, citing a lack of communication and unprofessional conduct.

Source: 6 of 8 reviews • Confidence: medium-high (positive and negative feedback)

Multiple customers mention the availability of Tesla chargers at the office. The owner, Simeon, is credited with installing them and facilitating charging for stranded visitors during a snowstorm. Donations collected from charging are matched by Simeon and given to the city of Big Bear.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Pricing keywords: "donations", "matching"

Guests often mention receiving unexpected assistance, particularly during challenging weather conditions. Employees like Emily have been praised for providing information, allowing people to warm up in the office, and generally being helpful to those stranded in Big Bear.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

The owner, Simeon, is described as generous and community-minded. He donates to the city of Big Bear through a program where he matches donations collected from Tesla charging.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

One review expressed significant dissatisfaction, citing poor management, lack of communication, and unprofessional behavior from an agent and broker.

Source: 1 of 8 reviews • Confidence: low (limited evidence)