Realty ONE Group Empire

Multiple customers reported significant delays in scheduling viewings, with some needing to wait a week or more after listings were posted, leading to missed opportunities. Other reviews praised timely showings when working with different agents.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

Five of eight reviewers praised the professionalism and care of agents like Derek DeVille, Holly Madole, and Algot, highlighting smooth processes, prompt communication, and successful sales above list price. However, one reviewer reported unprofessional behavior and threats to withhold funds after escrow closed.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review noted that an agent was unaware of a neglected pool and offered an inadequate remedy, leading to post-closing repairs. Another review mentioned required repairs (garbage disposal and roof shingles) that were approved but caused post-closing disputes over funding.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One military spouse highly recommended Vivian for her flexibility, detailed communication, and extra efforts such as virtual showings and post-closing follow-ups, describing her as caring and compassionate.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Overall, the business receives mixed feedback: strong praise for certain agents' professionalism and successful outcomes, but notable complaints about delays, property condition issues, and unprofessional post-sale behavior from some representatives.

Source: 8 of 8 reviews • Confidence: medium-high (recurring theme)