Redlands Animal Shelter
Location
504 Kansas St, Redlands, CA 92373
Photos
What reviewers say
Redlands Animal Shelter receives mixed reviews, with praise for staff kindness and adoption success, but concerns about handling of stray animals and undisclosed behavioral issues.
Themes summarized from customer reviews (sample of 8)
How helpful and caring is the staff at Redlands Animal Shelter?
Several reviewers describe the staff as very kind and helpful, noting that they appear to genuinely care for the animals. One reviewer specifically mentions the staff's kindness during an adoption process.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What are the concerns about handling stray animals at Redlands Animal Shelter?
One reviewer reported a frustrating experience where the shelter refused to retrieve a stray dog, citing legal reasons and requiring the dog to be posted on Facebook before staff would attend. The reviewer felt unsafe and accused staff of incompetence and intimidation.
Source: 1 of 8 reviews • Confidence: medium (single negative incident)
Are there concerns about undisclosed behavioral issues in adopted dogs?
One reviewer expressed disappointment that a bulldog adopted from the shelter exhibited severe reactivity to humans, which was not disclosed prior to adoption. The reviewer cited significant financial and emotional costs to address the dog's behavior.
Source: 1 of 8 reviews • Confidence: medium (specific negative experience)
How does the shelter manage overcrowding and lost pets?
One reviewer noted that despite the shelter being full, their lost dog was quickly located and safely taken into custody, expressing gratitude for the no-kill policy and the shelter's efforts.
Source: 1 of 8 reviews • Confidence: medium (positive outcome in a busy situation)
What is the experience of adopting a kitten or puppy from Redlands Animal Shelter?
Multiple reviewers report positive adoption experiences, describing the staff as professional and grateful. Adoptees mention their pets are well-adjusted, affectionate, and fit well into their families.
Source: 3 of 8 reviews • Confidence: high (recurring positive theme)
Does Redlands Animal Shelter provide emergency services, such as snake removal?
One reviewer praised the shelter for its quick response to a snake removal request, highlighting the professionalism and effectiveness of the staff in handling such emergencies.
Source: 1 of 8 reviews • Confidence: medium (specific service example)
Are there any discounts or special considerations offered by the shelter?
One reviewer mentioned receiving a discount due to age, which they chose to gift back to the shelter, indicating that such discounts are available under certain circumstances.
Source: 1 of 8 reviews • Confidence: medium (specific policy mention)
Ratings
3.8
★★★★★3.8292 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- 3Q5W+R8 Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJYVVcA0Sq3IARu6mD8VAOmwc
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