Redlands Animal Shelter

Several reviewers describe the staff as very kind and helpful, noting that they appear to genuinely care for the animals. One reviewer specifically mentions the staff's kindness during an adoption process.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One reviewer reported a frustrating experience where the shelter refused to retrieve a stray dog, citing legal reasons and requiring the dog to be posted on Facebook before staff would attend. The reviewer felt unsafe and accused staff of incompetence and intimidation.

Source: 1 of 8 reviews • Confidence: medium (single negative incident)

One reviewer expressed disappointment that a bulldog adopted from the shelter exhibited severe reactivity to humans, which was not disclosed prior to adoption. The reviewer cited significant financial and emotional costs to address the dog's behavior.

Source: 1 of 8 reviews • Confidence: medium (specific negative experience)

One reviewer noted that despite the shelter being full, their lost dog was quickly located and safely taken into custody, expressing gratitude for the no-kill policy and the shelter's efforts.

Source: 1 of 8 reviews • Confidence: medium (positive outcome in a busy situation)

Multiple reviewers report positive adoption experiences, describing the staff as professional and grateful. Adoptees mention their pets are well-adjusted, affectionate, and fit well into their families.

Source: 3 of 8 reviews • Confidence: high (recurring positive theme)

One reviewer praised the shelter for its quick response to a snake removal request, highlighting the professionalism and effectiveness of the staff in handling such emergencies.

Source: 1 of 8 reviews • Confidence: medium (specific service example)

One reviewer mentioned receiving a discount due to age, which they chose to gift back to the shelter, indicating that such discounts are available under certain circumstances.

Source: 1 of 8 reviews • Confidence: medium (specific policy mention)