Redlands Optometry Group

Multiple customers highlight that the staff are friendly, efficient, and make the eye exam process easy from scheduling to frame selection. The office is described as professional, welcoming, and well-run.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Reviewers frequently mention a decent selection of glasses, with several noting satisfaction with the available frames and prescriptions.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

Guests often praise the practice for treating all patients with respect regardless of orientation, gender identity, race, etc., highlighting this as a significant positive aspect.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One review reported being charged a fee for missing an appointment without prior notice, leading to a formal complaint with the Better Business Bureau. Another review mentioned being given incorrect appointment information, resulting in a mismatched optometrist.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Several reviewers note that staff accommodate chronic pain by making procedures as pain-free as possible, demonstrating kindness and dignity.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)