Redlands Pediatrics

Multiple customers consistently praise Dr. Cruz as knowledgeable, kind, and patient, noting his ability to connect with children and parents alike. Five of eight reviewers specifically highlighted Dr. Cruz's excellence, describing him as the best pediatrician they have encountered.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers express frustration with scheduling issues, noting that appointments are often changed at the last minute without adequate communication. One review mentioned being switched from Dr. Cruz to another provider without consent, while another reported a newborn screening appointment canceled hours before the visit. These experiences suggest the clinic may struggle with appointment management and flexibility.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Guests often mention that the clinic is clean and well-maintained. Five reviewers specifically noted a spotless environment, and the front desk and back room staff were described as friendly and welcoming across multiple reviews.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review raised concerns about the nursing staff, stating that a nurse attempted to administer a vaccine without confirming the patient or disclosing the vaccine type, which the reviewer found lacking in patient education. This is the only review mentioning such an issue.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One reviewer reported dissatisfaction with the clinic's handling of a dermatological concern, receiving an unconventional treatment suggestion (duct tape) for molluscum contagiosum and being told to make another appointment for a serious issue. This suggests potential gaps in addressing specialized or urgent pediatric needs.

Source: 1 of 8 reviews • Confidence: low (limited evidence)