Redlands Towne Square Apartments

Multiple customers report slow and inadequate maintenance response, with broken laundry machines, unresolved parking issues, and delayed repairs for apartment problems, sometimes taking days to a week.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Maintenance often appears occupied with personal vehicle work rather than resident repairs.

Several reviewers compliment the office staff, particularly Debbie, Lorena, and Diana, describing them as nice, considerate, loving, and professional.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Guests often mention reserved parking being ignored, cars left in spots for over a month, and a broken gate that leads to unsafe entry/exit situations.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Managers acknowledge the issue but state they have limited authority.

One review noted that promised amenities like washers/dryers and a playground were never delivered, while another mentioned the absence of in-unit laundry facilities and broken laundry machines.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One review warns that the area has experienced multiple burglaries and shootings, raising concerns about safety.

Source: 1 of 8 reviews • Confidence: low (single mention)

One review criticized the carpet condition as hard and unshampooed despite claims of newness, and another mentioned unexpected charges for carpet cleaning and repainting despite no visible damage.

Source: 2 of 8 reviews • Confidence: medium (specific complaints)

• Charges for services not clearly justified by visible damage.