Regency Hotel - Moreno Valley

Multiple reviews highlight significant cleanliness and safety issues, including marijuana odor, blood stains, filthy furniture, and pests like roaches and ants. One guest reported a tissue in the peephole and a yelling woman outside the room, describing the environment as unsafe and unsanitary. Conversely, a few guests noted tidy rooms and clean linens, though these were not the majority view.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Common complaints: marijuana smell, blood stains, roaches, ants
• Positive note: some rooms reported as tidy and clean

Several reviews praise the staff, describing them as helpful, kind, and attentive. One guest mentioned a young man at the front desk who offered alternative room options when the initial room was unsuitable. However, another review accused the management of dishonesty and poor customer service, alleging a refund was withheld and the phone was blocked.

Source: 4 of 8 reviews • Confidence: medium (mixed evidence)

• Positive: staff offered alternatives, asked about guest preferences
• Negative: accusations of lying and blocking communication

One guest highlighted competitive online pricing and a loyalty reward program, mentioning a multi-night discount for stays of a week or more. No other reviews addressed pricing or discounts.

Source: 1 of 8 reviews • Confidence: low (single mention)

• Loyalty discount available for extended stays

A positive review confirmed the hotel is pet-friendly, allowing guests to bring their furry companions. No negative feedback regarding pet policies was noted.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

• Pet-friendly policy confirmed

Reviews mention several amenities: cable TV with many channels, a drink vending machine, an ice machine downstairs, refrigerators and microwaves in rooms, and a quiet environment conducive to sleep. However, cleanliness and maintenance of these amenities were not consistently praised.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Amenities: cable TV, vending machine, ice machine, fridge, microwave
• Quiet nights reported by some guests