Reliable Renovation

Several reviewers praised Reliable Renovation for reliable service, quick responses, and quality work on kitchen cabinets, bathrooms, and walk-in closets, noting a well-organized project manager and owner involvement. However, one reviewer reported poor quality, unprofessional behavior, and unresolved issues with kitchen installation and grout. Overall, reliability appears mixed.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

Multiple customers highlighted excellent customer service, with project managers like Lila and sales staff like Layla being described as pleasant, responsive, and organized. They kept in touch, addressed concerns, and referred local suppliers. Conversely, some reviews mentioned unprofessional behavior, missed appointments, and lack of follow-up.

Source: 4 of 8 reviews • Confidence: medium-high (explicit mention)

One reviewer criticized poor quality, noting damaged walls, improperly installed cabinets, and unresolved issues with carpet seams and grout chipping a year after installation. Another mentioned a failed carpet cleaning appointment and a vague, inflated quote. These indicate quality and reliability issues for some projects.

Source: 3 of 8 reviews • Confidence: low (limited evidence)

One reviewer mentioned that Reliable Renovation has a well-stocked showroom with examples of materials and cabinets, which helped in selecting kitchen cabinet finishes.

Source: 1 of 8 reviews • Confidence: high (explicit mention)