Renovation Pros

Multiple customers highlight that Renovation Pros begins work promptly, which is especially appreciated by families with young children and pets. The team is noted for starting right away and maintaining schedules even after project changes.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that the team is professional, respectful, courteous, and genuinely cares about customers' homes and possessions. Staff members like Ari, Marcio, Hussein, Pam, Erik, Erwin, and Corrine are frequently praised for their communication and kindness.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

One review notes that Michelle from Renovation Pros contacted the customer a month later to ensure satisfaction and offer a follow-up, demonstrating proactive customer care.

Source: 1 of 8 reviews • Confidence: medium (specific instance)

While most reviews praise timely communication and adherence to schedules, one critical review reports severe lack of communication, missed appointments, and unexplained delays, leading to frustration and incomplete work.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

Positive reviews describe thorough, professionally executed work with attention to detail, such as careful handling of electronics and proper disposal of hazardous materials. However, the negative review cites careless handling, damage, and disorganization.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

Ari, Marcio, Hussein, Pam, Erik, Erwin, and Corrine are highlighted for their excellent communication, professionalism, and willingness to address customer concerns without hesitation.

Source: 3 of 8 reviews • Confidence: medium (specific mentions)

Several reviews indicate that Renovation Pros accommodates additional requests, such as making updates to the house during cleanup, without compromising the main restoration timeline.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)