Residence Inn by Marriott Ontario Rancho Cucamonga
Informal all-suite hotel offering breakfast & a free airport shuttle, plus an outdoor pool & a gym.
Location
9299 Haven Ave, Rancho Cucamonga, CA 91730
Photos
What reviewers say
Residence Inn by Marriott Ontario Rancho Cucamonga receives praise for cleanliness, friendly staff, and comfortable amenities, though a few guests reported issues with key access and room temperature.
Themes summarized from customer reviews (sample of 8)
Is the hotel clean and well-maintained?
Multiple customers consistently mention that the rooms are very clean and the hotel is quiet. Guests often highlight the cleanliness of the rooms and the overall fresh atmosphere.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How is the staff at the front desk and throughout the hotel?
Guests frequently comment on the friendly and helpful staff, with several noting specific individuals like Mina and Rachel who provided excellent service. Overall, the front desk staff is described as mostly friendly, though a few instances of unfriendliness were noted.
Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)
What are the amenities like, particularly breakfast and kitchen facilities?
Breakfast is described as quite good and generous, with a variety of options including a waffle station and oatmeal. The kitchen is noted as well-stocked and convenient, allowing guests to prepare meals as if at home.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there any common complaints about room conditions or temperature?
One review noted a harsh shower head with high water pressure, while another reported the room temperature set too low (67°F) and a bleach odor. These issues were not repeated but were mentioned by guests seeking attention.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
Is there an issue with key access or check-out times?
One guest experienced difficulty accessing their room after 11 am when the key was deactivated, requiring assistance from another patron. This incident was isolated but highlighted as a notable inconvenience.
Source: 1 of 8 reviews • Confidence: low (single incident)
How is the overall guest experience and likelihood to return?
The majority of guests express satisfaction with their stay, describing it as comfortable, quiet, and home-like. Many state they would stay again and recommend the hotel to others.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.6
★★★★★4.6434 reviews
Hours
Popular Times
Amenities & Details
Crowd
Details
- Plus Code
- 3CMG+P4 Rancho Cucamonga, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJVfOsYL41w4ARl6KvSplZ32s
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