Richard V. Packard O.D.
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What reviewers say
Reviewers highlight both positive experiences with friendly, informative care and negative encounters involving scheduling issues and perceived poor ethics.
Themes summarized from customer reviews (sample of 8)
How responsive is Richard V. Packard O.D. to appointment scheduling issues?
Several reviewers reported scheduling difficulties, with one mentioning missed appointments and multiple rescheduling attempts, while another felt confronted about rescheduling. This suggests inconsistent scheduling support.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
What do customers say about the professionalism and bedside manner of Dr. Packard?
Multiple customers praised Dr. Packard for his friendly, professional demeanor, thorough explanations, and kindness, while one reviewer criticized perceived racism and condescension. Overall, the majority view him positively.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
How is the staff at Richard V. Packard O.D. rated by patients?
Reviewers often compliment the front desk staff, particularly mentioning Martha for being helpful and informative. The general consensus is that staff are professional and courteous.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Are there concerns about the quality of eyewear provided?
One reviewer expressed dissatisfaction with the glasses, stating they were incorrect and returned to using old ones. No other reviews mention eyewear quality.
Source: 1 of 8 reviews • Confidence: low (single report)
Ratings
4.3
★★★★★4.317 reviews
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Details
- Plus Code
- PQ8H+VH Indio, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJmQ-F84T32oARttSJHzmmjfo
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