Ridgestone
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What reviewers say
Ridgestone receives high praise for exceptional customer service, responsive staff, and well-maintained apartments.
Themes summarized from customer reviews (sample of 8)
What do guests say about the responsiveness and professionalism of Ridgestone's staff?
Multiple customers highlight the exceptional service provided by staff members such as Mohamad, Jessica, Lexi, Jen, and Marco. They are described as incredibly responsive, respectful, efficient, and communicative, ensuring issues are fully resolved before leaving. Staff members like Jessica and Alexis are noted for their kindness, attentiveness, and ability to guide tenants through the leasing process with a positive attitude.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
- Staff praised for handling credit issues and providing clear explanations.
- Maintenance crew noted for quick and thorough repairs.
How clean and well-maintained are the apartments at Ridgestone?
Guests consistently comment that the apartments are spacious, immaculately maintained, and spotless. The cleaning from previous tenants is frequently mentioned as excellent, and the overall upkeep of common areas is described as pristine.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
- Apartment interiors are described as clean, new, and well-furnished.
- Community amenities are reported as fantastic and always spotless.
What is the experience like for tenants with special needs or credit issues?
Several reviews mention that Ridgestone is accommodating to tenants with credit issues or special requirements. Staff members like Jessica and Robert are noted for their compassionate approach, guiding tenants through the approval process with patience and understanding, resulting in positive outcomes.
Source: 3 of 8 reviews • Confidence: medium (specific examples)
- Credit issues were resolved with encouragement and positive attitude.
- Pet-friendly policy welcomed furry family members without hesitation.
How quickly are maintenance requests addressed?
Multiple reviews emphasize the efficiency of the maintenance team. Requests, including repairs for appliances, water issues, and electrical systems, are reported to be handled promptly, often on the same day or within a short timeframe.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Maintenance staff praised for quick response to AC repairs and other issues.
- Marco specifically mentioned for handling various repair tasks professionally.
Ratings
3.9
★★★★★3.9309 reviews
Location
39415 Ardenwood Way, Lake Elsinore, CA 92532
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Parking
Pets
Details
- Plus Code
- PM2F+GG Lake Elsinore, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJySS6YKSZ3IARfeNxLz367rY
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