River's Edge Pharmacy – Palm Desert, CA
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What reviewers say
River's Edge Pharmacy in Palm Desert is praised for its compassionate staff and reliable service, though some customers report billing issues.
Themes summarized from customer reviews (sample of 8)
How reliable is River's Edge Pharmacy for delivering infusion medications on time?
Multiple customers report that River's Edge Pharmacy consistently delivers infusion medications on schedule, with staff such as Alaa and Arianne providing excellent follow-up and communication.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What is the quality of customer service at River's Edge Pharmacy?
Several reviewers highlight the pharmacy's compassionate and professional staff, noting excellent communication, empathy, and willingness to go above and beyond to resolve issues.
Source: 6 of 8 reviews • Confidence: high (recurring theme)
Are there any concerns about billing practices at River's Edge Pharmacy?
One review raises concerns about deceptive billing practices, stating that payments are not reflected as credits on statements, leading to inaccurate outstanding balances. This issue is noted as a pattern by other clients.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
How has River's Edge Pharmacy's service improved recently?
One reviewer notes that, after a rocky start, the pharmacy has significantly improved in sending correct supplies and delivering medications early enough to address concerns, with responsive phone staff.
Source: 1 of 8 reviews • Confidence: medium (specific timeframe)
Ratings
4.8
★★★★★4.824 reviews
Location
36919 Cook St #102, Palm Desert, CA 92211
Hours
Popular Times
Amenities & Details
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Details
- Plus Code
- QJJR+4Q Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ39GeHp392oARVTb1jQQFoBc
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