Riverside Eye Specialists

Multiple customers consistently highlight the professionalism and courtesy of the staff, mentioning specific team members like Elizabeth, Karen, Becky, Dr. Glenrange, Dr. Lai, Michelle, Stacy, and Lydia. They note that staff take time to explain procedures, ensure patient understanding, and treat patients with respect and kindness.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention waiting longer than expected despite arriving early, while others report prompt service with minimal wait. This suggests mixed experiences regarding wait times.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

One review notes additional fees for credit card usage and extra billing for eyeglass warranty work or adjustments, indicating that such charges exist.

Source: 1 of 8 reviews • Confidence: low (single mention)

Multiple customers praise Dr. Lai for his thorough examinations, clear explanations of each exam phase, and attentive listening to patient concerns, ensuring patients understand the procedures.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Reviewers frequently commend the optical department for excellent assistance in customizing stylish eyeglasses, with one noting that the glasses received last year were of the best quality and still defect-free.

Source: 2 of 8 reviews • Confidence: high (explicit mention)