Riverside Honda

Multiple customers highlight outstanding sales experiences, praising sales managers and consultants like Derek Buono, Anthony McCroy, and Gabriela for transparency, helpfulness, and achieving the best deals without pressure. One reviewer specifically thanked Sales Manager James and Sales Rep Lucio for overcoming credit obstacles.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviews mention disappointment with service quality, noting the absence of a car wash, vacuum, or valet service after maintenance work. One customer also reported a delayed tinting quote, indicating potential inefficiencies in service follow-through.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Two reviews express significant dissatisfaction with credit handling. One customer felt disrespected by a manager refusing to accept a pre-approved loan, while another reported similar issues with identity verification despite providing proper documentation. These experiences led to customers seeking alternatives elsewhere.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

While many reviewers intend to bring friends and family back due to positive experiences, at least two customers explicitly stated they will not return because of negative interactions with credit handling and service quality.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)