Riverside Medical Clinic - Brockton

Multiple reviews report frequent appointment cancellations and long delays, with some patients waiting months for rescheduled visits after initial cancellations. One reviewer noted a two-year cycle of disputed billing for missed appointments, indicating systemic scheduling problems.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praise specific staff members, such as Jeff Whitson, for exceptional kindness and problem-solving, while others criticize doctors like Dr. Savoj and Dr. Shokoor for poor communication and lack of chart review. One pediatrician visit was described as reassuring and thorough, contrasting with broader complaints.

Source: 4 of 8 reviews • Confidence: medium-high (mixed evidence)

At least two reviews describe urgent referrals being mishandled, with patients unable to secure timely appointments despite explicit instructions or newborn emergencies. One reviewer experienced a week-long wait without callback and was later misled about doctor availability.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One review comments positively on the cafeteria lunch special, noting decent pricing and a reasonable taste, though describing the food as comparable to a diner. No other reviews mention on-site dining.

Source: 1 of 8 reviews • Confidence: low (single mention)

Multiple reviews highlight poor responsiveness, with patients reporting unanswered urgent messages, delayed callbacks, and lack of supervisor contact. One reviewer filed a formal grievance that led to further appointment cancellations and false claims.

Source: 4 of 8 reviews • Confidence: high (explicit mention)