Rivian
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What reviewers say
Rivian's dealership offers a distinctive showroom experience with knowledgeable staff, though one reviewer reported poor customer service.
Themes summarized from customer reviews (sample of 8)
What is the atmosphere like at Rivian's showroom during the grand opening?
Several reviewers described the showroom as uniquely different from other automakers' sterile showrooms, emphasizing its inviting and distinctive design.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How would you describe the service provided by staff members such as Noni and Ryan?
Multiple customers highlighted the exceptional, knowledgeable, and enthusiastic service from staff members like Noni and Ryan, who personalized the car-buying experience.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Are there additional merchandise items available besides the electric trucks?
One review noted that the store offers a variety of merchandise including t-shirts, mugs, pins, and water bottles, in addition to the electric trucks.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
What feedback was given regarding customer service and potential discrimination?
One reviewer expressed disappointment, stating they were ignored and felt discriminated against, contrasting sharply with the positive experiences of other customers.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
How is the overall cleanliness and aesthetic of the Rivian dealership?
A reviewer praised the clean aesthetic of the store, describing it as inviting and well-presented.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
Ratings
4.5
★★★★★4.510 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Payments
Details
- Plus Code
- W476+VP Brea, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJM6M8ExXV3IARHfUX5u4kpLM
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