RoadRunner Towing & Storage

Multiple customers report that RoadRunner Towing responds very quickly, often arriving within 15 minutes of the call. One review noted a tow within an hour of contacting the company.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Guests often mention the professionalism and courtesy of the staff, including receptionists, drivers, and phone agents. Several reviewers describe the team as helpful, kind, and efficient.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

One review reported an overcharge of $350 for a service that should have been free under a Lyft plan, alleging misleading behavior and a refusal to take responsibility for a driver's mistake. This contrasts with the overwhelmingly positive experiences of other reviewers.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

One reviewer suggested adding Apple or Samsung Pay as a payment option, indicating that currently, cash or card payments are used.

Source: 1 of 8 reviews • Confidence: medium (specific suggestion)

One review criticized the company for not handling keys properly, stating the driver did not call to hand over the keys and lied about instructions, leading to inconvenience for the customer.

Source: 1 of 8 reviews • Confidence: low (single negative incident)