Rolls-Royce Motor Cars Rancho Mirage
Location
71387 CA-111, Rancho Mirage, CA 92270
Photos
What reviewers say
Rolls-Royce Motor Cars Rancho Mirage is praised for its integrity, friendly staff, and efficient service, though one reviewer reported unprofessional handling of a sales inquiry.
Themes summarized from customer reviews (sample of 8)
What do customers say about the integrity and professionalism of the staff at Rolls-Royce Motor Cars Rancho Mirage?
Multiple customers highlight the honesty and integrity of the staff, describing them as friendly, professional, and prioritizing customer satisfaction. Specific mentions include Jason, Jamie, Elaina, Phillipe, Daisy, and Todd McKittrick, who were praised for their helpfulness and exceptional service.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How is the service experience at Rolls-Royce Motor Cars Rancho Mirage for car maintenance and purchase?
Customers report quick, efficient service with offers of additional amenities like car washes. One reviewer noted a seamless car-buying experience via text message, with paperwork ready and the car washed and parked upon arrival. Another appreciated the opportunity to test drive a new Rolls Royce Spectre, highlighting the hospitality and impressive vehicle experience.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
- Service includes car wash and immediate readiness for new purchases.
- Test drive opportunities for new models like the Spectre.
What feedback exists regarding the dealership's handling of customer inquiries?
While most reviews are positive, one customer reported an unprofessional experience, stating difficulty in receiving a callback for a new car purchase despite leaving multiple messages for Jaime Moore, the Rolls Royce Manager. This reviewer decided to shop elsewhere due to the lack of timely response.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
Does the dealership offer a variety of luxury brands beyond Rolls-Royce?
Yes, several reviews mention that the dealership serves as a one-stop shop for Lamborghini, McLaren, and Rolls-Royce, catering to customers interested in multiple luxury brands.
Source: 2 of 8 reviews • Confidence: medium (specific mention)
Ratings
4.9
★★★★★4.957 reviews
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Details
- Plus Code
- PHWJ+6X Rancho Mirage, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJI473AIr92oARLOT-zulR570