Roy & Dot's Towing
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What reviewers say
Roy & Dot's Towing is praised for its professional, responsive, and caring service, with multiple reviewers highlighting timely arrivals, courteous drivers, and efficient handling of towing needs.
Themes summarized from customer reviews (sample of 8)
How quickly does Roy & Dot's Towing respond to roadside assistance calls?
Multiple customers report that Roy & Dot's Towing dispatches drivers very efficiently and provides timely updates, often arriving quickly even on weekends. Several reviewers mention fast response times and accurate ETAs.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Drivers often communicate ETA and location confirmations.
- Sunday evening service noted as fast.
Are the drivers of Roy & Dot's Towing professional and courteous?
Guests often mention that drivers such as Danny, Harry, Gabriel, and Mike are described as kind, communicative, professional, and courteous. They handle vehicles with care and prioritize customer needs.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
- Drivers praised for safety and professionalism.
- Multiple drivers named (Danny, Harry, Gabriel, Mike) with consistent positive feedback.
How would you describe the overall experience with Roy & Dot's Towing?
The majority of reviewers express highly positive experiences, describing the service as professional, friendly, and stress-free. They highlight smooth processes, polite staff, and reliable towing, leading to strong recommendations.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
- Customers state they would use the service again.
- Price per mile noted as fair by one reviewer.
Is there any negative feedback about Roy & Dot's Towing?
One review reports a negative experience due to alleged cancellation and dishonesty from the company regarding roadside assistance. This is the sole dissenting opinion among the eight reviews provided.
Source: 1 of 8 reviews • Confidence: low (single conflicting review)
Ratings
4.7
★★★★★4.7632 reviews
Location
2305 W Highland Ave, San Bernardino, CA 92407
Hours
Popular Times
Amenities & Details
From the business
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Details
- Plus Code
- 4MP5+63 San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJo2cvgmxNw4ARiVRIAAFzDv8
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