Ruiz Family Physicians
Location
47110 Washington St STE 203, La Quinta, CA 92253
Photos
What reviewers say
Ruiz Family Physicians receives mixed reviews, with frequent complaints about wait times, appointment cancellations, and perceived rudeness, but also praise for Dr. Ruiz and a specific medical assista
Themes summarized from customer reviews (sample of 8)
How long are typical wait times after being called into an exam room?
Multiple customers report excessively long wait times after being brought into the exam room, with one review noting a 1-hour and 15-minute wait without explanation or apology.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
What is the experience with appointment scheduling and cancellations?
Several reviewers mention problematic appointment scheduling, including being turned away for arriving a few minutes late, appointments canceled with little notice, and difficulty securing same-day or sick appointments, leading to frustration and loss of patients.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
How would you describe the bedside manner of the staff, particularly the Nurse Practitioner?
Negative feedback highlights perceived rudeness and unprofessional behavior from physicians and medical assistants, with one reviewer describing the Nurse Practitioner as uncaring, unfeeling, and bullying toward patients, especially those with mental health issues.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Are there any positive comments about specific providers at Ruiz Family Physicians?
Positive reviews specifically praise Dr. Ruiz for being patient, caring, and knowledgeable, and commend Kimberly, a medical assistant, for being kind, friendly, thorough, and efficient.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What is the overall sentiment regarding the office's management and leadership?
One review suggests the office needs new policies and management development to enhance leadership skills, reflecting dissatisfaction with current practices.
Source: 1 of 8 reviews • Confidence: medium (single mention)
Ratings
4.0
★★★★★4.0210 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- PP44+MQ La Quinta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJUfqe6-P42oARWFVxbnCZFE8
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.