Russ Humphreys & Associates Insurance Agency, Inc.
Location
41609 Big Bear Blvd, Big Bear Lake, CA 92315
Photos
What reviewers say
Russ Humphreys & Associates Insurance Agency consistently receives high praise for their customer service, knowledgeable agents, and ability to find the right coverage.
Themes summarized from customer reviews (sample of 8)
What is the customer service like at Russ Humphreys & Associates?
Multiple customers highlight exceptional customer service and guidance. Several reviewers describe the staff as 'awesome people' and trustworthy. One review noted they 'go above and beyond to get you insurance.'
Source: 7 of 8 reviews • Confidence: high (explicit mention)
Do they help with finding the right insurance coverage, especially for specific situations?
Several reviews mention the agency's ability to provide tailored solutions. One reviewer stated their agent knew exactly what was needed for a home renovation, and another received assistance as a first-time homeowner. One customer was able to find insurance after their previous policy was cancelled.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
Are the agents knowledgeable and professional?
Agents like Tracy and Marc are frequently praised for their knowledge and professionalism. One review explicitly stated they 'highly regard' an agent as a professional, and another mentioned being informed and protected for over 10 years.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How do their prices compare to other agencies?
One review mentioned receiving a quote from another agency with the same coverage that was over $1000 more expensive, suggesting competitive pricing at Russ Humphreys & Associates.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
Do they offer bundled insurance options?
One reviewer specifically mentions getting a home/auto bundle, indicating they offer these types of combined policies.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Do they provide ongoing support after the initial insurance purchase?
One review mentions the agency checking in with a client monthly to ensure things are going well, demonstrating a commitment to ongoing support.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Ratings
4.8
★★★★★4.814 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 64V4+77 Big Bear Lake, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJJSl_VHO0xIARKjnNGCIgAtI
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.