SAC Health – Indio Clinic
Location
82-934 Civic Ctr Dr, Indio, CA 92201
Photos
What reviewers say
SAC Health – Indio Clinic receives mixed reviews, with praise for individual doctors and staff but frequent complaints about appointment availability and scheduling reliability.
Themes summarized from customer reviews (sample of 8)
How reliable are appointment scheduling and wait times at SAC Health – Indio Clinic?
Several reviewers report significant difficulties securing timely appointments, with wait times extending months and last-minute cancellations due to doctor availability. However, a few customers note that calling early in the morning or during specific times can yield same-day scheduling.
Source: 6 of 8 reviews • Confidence: medium (recurring theme)
- Appointment availability varies widely by time of call
- Some patients experience same-day scheduling when calling early
What is the quality of care and bedside manner of the doctors at SAC Health – Indio Clinic?
Multiple customers highlight exceptional care from specific doctors, describing them as compassionate, knowledgeable, and thorough. Dr. Robinson and Dr. Patrick Edward PHELAN are frequently praised. Conversely, one reviewer felt a nurse practitioner was dismissive, and another reported poor interaction with a doctor.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Dr. Robinson noted for compassion and expertise
- Dr. Patrick Edward PHELAN praised for detailed explanations
How would you describe the front desk and administrative staff at SAC Health – Indio Clinic?
Front desk staff such as Bradley and Jennifer receive positive feedback for going above and beyond to accommodate urgent needs and provide helpful assistance. However, one reviewer experienced unprofessional behavior, including hang-ups when attempting to reschedule.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
- Bradley and Jennifer praised for responsiveness
- One instance of unprofessional hang-ups reported
Are there concerns about the clinic's ability to handle a high volume of patients?
One reviewer indicated that the clinic is taking on more patients, leading to decreased standard care and delayed follow-up appointments, such as a newborn's 10-day check-up pushed to a month later.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.2
★★★★★4.265 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- PQ9J+HR Indio, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJV5zjpIT32oARcVay7-4HsSA