Salon Creations

Several reviewers praised Erin for her excellent listening skills, precise layering, and relaxing service, describing a fresh young cut that frames the face. However, two reviews criticized Cynthia for unflattering cuts on thick hair and for not following the client's instructions, resulting in an undesirable blunt bob. One reviewer also noted a negative experience with color processing that caused scalp irritation.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

• Stylist Erin highly recommended for personalized cuts
• Cynthia received multiple complaints about unprofessional behavior

One review expressed strong dissatisfaction with Sue, the manager, citing unprofessional behavior, lack of responsiveness, and a dismissive attitude toward scheduling a redo of a problematic hair service. The reviewer also mentioned that Sue did not apologize for the issues and even charged extra without proper change handling.

Source: 1 of 8 reviews • Confidence: low (single negative incident)

• Manager Sue criticized for poor customer service

Two reviews highlighted Terri as an excellent colorist, with one customer stating that Terri made them look ten years younger and highly recommending her services. Another review praised Erin for a beautiful highlight and cut, indicating overall satisfaction with her work.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

• Terri praised for exceptional color results

One review mentioned that Cynthia often left early or canceled appointments despite prior confirmations, leading to the loss of multiple customers. Another review noted scheduling difficulties due to time slots not fitting the client's schedule, though this was attributed to the stylist's accommodation attempts rather than systemic issues.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Cynthia's appointment reliability questioned