San Antonio Regional Hospital Emergency Room

Multiple customers report long waits, with some waiting over five hours before being seen or receiving results. One review mentioned a 30-minute wait in the ER waiting room followed by additional time in the hallway.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe staff as rude, unprofessional, or dismissive. Comments include nurses snapping at patients, sarcastic remarks, and a lack of empathy. However, a few reviews praise specific staff members for kindness and compassion.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer alleges that a doctor mismanaged medication, leading to repeated ER visits and health complications. Another reports a nurse mishandling medication and food, raising safety concerns. These incidents suggest potential lapses in care quality.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

A few customers highlight exceptional experiences, noting kind and compassionate staff, such as RN Anthony and NICU and postpartum teams, who provided excellent care and support during critical moments.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One reviewer describes the ER as filthy, mentioning sticky floors and excessive trash, indicating a lack of cleanliness.

Source: 1 of 8 reviews • Confidence: medium (single report)